Customer Satisfaction Survey Thank you for taking the time to participate in our customer satisfaction survey. Please complete below then submit. 1. Overall, how satisfied are you with the customer service you received from ADR Distributors? Very Satisfied Satisfied Okay Dissatisfied Very Dissatisfied Very Satisfied Satisfied Okay Dissatisfied Very Dissatisfied 2. Please rate the manner in which you received the service 1 (Very Bad) 2 3 4 5 (Very Good) 1 (Very Bad) 2 3 4 5 (Very Good) 3. Please rate the speed of first response 1 (Very Slow) 2 3 4 5 (Very Fast) 1 (Very Slow) 2 3 4 5 (Very Fast) 4. Please rate the delivery turnaround time 1 (Too Long) 2 3 4 5 (Very Quick) 1 (Too Long) 2 3 4 5 (Very Quick) 5. Please rate the quality of the product 1 (Very Poor) 2 3 4 5 (Perfect) 1 (Very Poor) 2 3 4 5 (Perfect) 6. Please rate the contact relationship 1 (Very Bad) 2 3 4 5 (Very Good) 1 (Very Bad) 2 3 4 5 (Very Good) 7. Are there any factors that are important you would like us to consider? Please comment below 8. Please fill in the below details Full Name(s) and Surname Company Name Position Submit
